Terms & Conditions
We keep the costs of shipping at a flat rate of $8 Australia wide for all parcels up to 5kg.
Anything over this threshold will need to be sent out via a courier
Please contact MH at firstname.lastname@example.org so we can find the best rate for you!
Items are sent via Australia Post or our specialised courier as soon as your funds have cleared.
WE ARE NOT RESPONSIBLE IF THE ADDRESS YOU NOMINATE ISN'T A SAFE LOCATION FOR DROP OFF.
Please keep this in mind when putting a delivery address in as we don't want your parcels collected by your neighbour never to be seen again.
WE DO OFFER EXPRESS SHIPPING, THIS IS AT A FLAT RATE OF $15 AUSTRALIA WIDE FOR ALL PARCELS UP TO 5KG.
We do ship internationally. If you live outside of Australia and have seen something you love, please contact us at email@example.com prior to purchasing and we will get a postage quote to you within 48 hours. Please note international customers are responsible for their own local duties and taxes.
HOBBE ROCKING CHAIRS
We post our beautiful Hobbe rocking chairs anywhere in Australia via our trusted courier.
Before completing your transaction on a Hobbe rocking chair, email firstname.lastname@example.org with your delivery address so that we can provide you with a delivery quote. We will contact you within 24 hours with the delivery amount and forward through a separate invoice. Once payment has been made for both the chair and delivery invoice we will have your chair delivered to you ASAP.
Please see below for a rough guide on pricing to major capital cities.
Do you work Monday – Friday between the hours of 9-5? Consider having your parcel delivered to your work place so there is no chance you’ll miss it!
Hey big spender, we offer FREE POSTAGE Australia wide when you spend $99 or more in one transaction!
Free postage does not include tracking.
FREE POSTAGE CONDITIONS
When an item is returned due to being unhappy with the product and 'FREE POSTAGE' has been used, you will need to cover the cost to send your parcel back.
You will also have the actual postage cost of $17 deducted from your return amount to cover the cost of the product being sent to you originally.
PLEASE NOTE – this offer excludes furniture items, rest assured we will find the cheapest rate we can.
TIBA & MARL RETURNS
If you are returning a Tiba & Marl nappy bag please make sure the following items are with the return. Failure to send back all of the pieces that came with your original purchase, means these particular pieces can't be replaced or sent with your exchange.
- The branded Tiba & Marl dust cover that came with the bag.
- The luxury padded Tiba & Marl change mat that came with the bag.
- The removable wet clutch/cross body bag that came with the bag.
- Any extra shoulder straps that come with the bag.
FAULTY ITEMS & AT HOME CARE
If you find your Tiba & Marl bag has any issues that can be repaired via a local repairmen, this will be our first port of call to get your bag back on it's merry way.
We are unable to refund or exchange products that are faulty due to misuse or external factors not relating to the manufacturing of the product.
My Handsome is committed to protecting the personal information you provide to us
We will only use your personal information in order to provide a service to you
We will not share or sell this personal information with any other organisations
We do not hold or store any credit card details following the placement of orders
We will only put you on our mailing list if you sign up to the My Handsome database which you can opt out of at any time.
All images published on this website are copyright protected by My Handsome. Pirate use can lead to court action. The My Handsome website may also include copyrighted content belonging to third parties, which has been lawfully included on the My Handsome website by agreement or specific licence
Users may for their own, non-commercial purposes view or make copies of material contained on the site, but content should not be downloaded and/or stored in any form whatsoever
Under no circumstances should any content be reproduced and made separately available online
If you would like to use any of the images published on myhandsome.com, please contact Jesse at email@example.com to obtain permission to do so
Still have an unanswered question, please contact My Handsome at firstname.lastname@example.org and we will endeavour to get back to you within 24 hours.